I have tried to keep the costs of postage as low as possible. The total cost will show in the shopping basket when checking out.
- Postage will be free for all UK orders over £50.00.
- Postage will be calculated by the weight (£2 per kilogram, on a pro-rata basis) of your order, plus a small handling charge of £2.95**, examples are shown below.
- An item weighing up to 100g will cost a total of £3.15**
- Flat rate charge £2.95 plus 20p (10% of £2 per Kg)
- Three items weighing 500g in total, will cost a total of £3.95**
- Flat rate charge £2.95 plus £1.00 (50% of £2 per Kg)
- ** Only one flat rate fee will be charged per order
I aim to dispatch all goods ordered as soon as possible usually within 7 days, however, 28 days should be allowed for the delivery of made to order bespoke items. I will always strive to make and deliver these items well within that timescale and will e-mail you with progress updates and/or estimated delivery dates.
My website will calculate the cost of your items based on your entire basket weight, ensuring you get the very best possible shipping rates.
Please contact me for quotes, through the “Contact” page for;
- – Orders in excess of 4kg
- Special UK delivery requirements
- International delivery addresses
All goods are carefully checked prior to dispatch but in the unlikely event that you find the goods damaged or faulty, please contact me, through the “Contact” page, within 48 hours of receipt.
UK includes Isle of Man, Isles of Scilly, Western Islands, Shetlands, Jersey, Guernsey and Northern Ireland.
In the unlikely event that you are not entirely satisfied with any product purchased, you need to contact us within 7 days to explain your reasons and we shall issue a refund or credit note at our discretion. Faulty or damaged items can be exchanged for a replacement of the same product where possible. If you have simply changed your mind, provided the product is unused, in the original packaging and in a re-saleable condition you can return the product for a full refund excluding postage. Exclusion to this is earrings, which for Health & Safety reasons cannot be returned.
To initiate a return, please contact me through the website (“Contact” page) or the contact details supplied on the invoice/receipt issued with the order
Terms and Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions
Your Statutory Rights are not affected by any of the following Terms and Conditions.
By using the service, you agree that you will not attempt to undermine the integrity of this website. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website. Before you place an order, if you have any questions relating to these terms and conditions please do not hesitate to contact us.
Services and Conditions of Use
As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as ‘customer’ in this agreement.
Conditions means these terms and conditions and the Special Conditions; Product means a product displayed for sale on the Website; Product Description means that part of the Website where certain terms and conditions in respect of the individual Product are provided; Special Condition means the terms and conditions in the Product Description; Users means the users of the Website collectively; Personal Information means the details provided by you on registration; We/us means Bridget (the company); Website means the website located at http://www.www.handmadebybridget.co.uk or any subsequent URL which may replace it; United Kingdom means England, Wales, Scotland, Northern Ireland and the Channel Islands and You means a user of this Website. The “Company” means Bridget.
Use of the website
You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.
You warrant that:
THE PERSONAL INFORMATION WHICH YOU ARE REQUIRED TO PROVIDE WHEN YOU REGISTER AS A CUSTOMER IS TRUE, ACCURATE, CURRENT AND COMPLETE IN ALL RESPECTS; AND You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below).
Client records are regarded as confidential and therefore will not be divulged to any third party, other than the authorities if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
We will keep your personal information on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information. Our rights
We reserve the right to:
MODIFY OR WITHDRAW, TEMPORARILY OR PERMANENTLY, THIS WEBSITE (OR ANY PART THEREOF) WITH OR WITHOUT NOTICE TO YOU AND YOU CONFIRM THAT WE SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY MODIFICATION TO OR WITHDRAWAL OF THE WEBSITE; AND/OR CHANGE THE CONDITIONS FROM TIME TO TIME, AND YOUR CONTINUED USE OF THE WEBSITE (OR ANY PART THEREOF) FOLLOWING SUCH CHANGE SHALL BE DEEMED TO BE YOUR ACCEPTANCE OF SUCH CHANGE. IT IS YOUR RESPONSIBILITY TO CHECK REGULARLY TO DETERMINE WHETHER THE CONDITIONS HAVE BEEN CHANGED. IF YOU DO NOT AGREE TO ANY CHANGE TO THE CONDITIONS THEN YOU MUST IMMEDIATELY STOP USING THE WEBSITE.
Exclusions and Limitations
The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this Company excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Third party links
To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
Purchase of products
All orders are subject to acceptance in accordance with our order acceptance policy. As laid out in our Confidentiality Statement, above, we will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
Agreement creation and electronic contracting
The technical steps required to create the agreement between you and us are as follows:
YOU PLACE THE ORDER FOR YOUR PRODUCTS ON THE WEB-SITE BY PRESSING THE CONFIRM ORDER BUTTON AT THE END OF THE CHECK-OUT PROCESS. YOU WILL BE GUIDED THROUGH THE PROCESS OF PLACING AN ORDER BY A SERIES OF SIMPLE INSTRUCTIONS ON THE WEB-SITE.
Order acceptance and the completion of the agreement between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order or you have cancelled it.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites is not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Please note that you are entitled to cancel this agreement if you so wish provided that you exercise your right no longer than seven working days after the day on which you receive the Products.
Description of products
Each Product purchased is sold subject to its Product Description which may set out additional Specific Conditions related to that Product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and guarantees. We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy.
All prices are correct at the time of entering the information onto the system but we reserve the right to increase prices without notice. The total cost of your order is the price of the Products ordered plus delivery charges as set out in the “Delivery” section of this Website. You confirm that the credit, debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.
Cash or Personal Cheque with Bankers Card, all major Credit/Debit Cards, Bankers Draft or BACS Transfer are all acceptable methods of payment. Our Terms are payment in full at time of purchase. All goods remain the property of the Company until paid for in full.
Returned cheques will incur a £25 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.
Refusal of transaction
We reserve the right to withdraw any Products from this Website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any Product from this Website whether or not that Product has been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun. To be eligible to purchase Products on this Website and lawfully enter into and form contracts on this Website under English law you must:
REGISTER BY PROVIDING YOUR REAL NAME, PHONE NUMBER, E-MAIL ADDRESS, PAYMENT DETAILS AND OTHER REQUESTED INFORMATION
BE OVER 18 YEARS OF AGE
STIPULATE A DELIVERY ADDRESS IN THE UNITED KINGDOM. PLEASE NOTE THAT HOTELS AND ACCOMMODATION ADDRESSES ARE NOT ACCEPTABLE By making an offer to buy a Product, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
All content included on the website, such as logos, icons, text, and graphics is the property of Bridget.
Intellectual property and right to use
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Compliance with laws
The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.
Limitation of liability
While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an as is and as available basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade. We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website. To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights. We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:
ANY ECONOMIC LOSSES (INCLUDING WITHOUT LIMITATION LOSS OF REVENUES, PROFITS, CONTRACTS, BUSINESS OR ANTICIPATED SAVINGS); OR
ANY LOSS OF GOODWILL OR REPUTATION; OR
ANY SPECIAL OR INDIRECT LOSSES, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.
If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what Bridget and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.
The laws of England and Wales govern these terms and conditions. By accessing this website you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Notification of Changes
Although the utmost care has been taken to give a true representation of the products available, exact colour matches, materials and sizes cannot be guaranteed due to the unique nature of the handcrafted products. We reserve the right to substitute materials/goods with similar alternatives where possible and any substitution will be as close as possible to the original stated in the product description. Where a product has been substituted and you are not satisfied you are entitled to a full refund excluding postage.
The items sold on this Website are not toys, as some may contain small and/or sharp parts, and should be kept out of reach of babies and young children.
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.